Sheridan Manor Site Terms of Use

Sheridan Manor Management LLC

Terms of Service

Effective Date: May 6, 2026  |  Last Updated: May 6, 2026  |  sheridanmanordetroit.com

Please read these Terms of Service ("Terms") carefully before using the website located at sheridanmanordetroit.com (the "Site") operated by Sheridan Manor Management LLC ("Sheridan Manor," "we," "us," or "our"). By accessing or using the Site, submitting a contact or application form, or communicating with us via SMS/text message, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Acceptance of Terms

By using this Site or providing your contact information through any form on this Site, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them. These Terms constitute a legally binding agreement between you and Sheridan Manor Management LLC.

2. Age Restriction — 18+ Only

This website and all services offered by Sheridan Manor Management LLC, including SMS communications, are intended solely for individuals who are 18 years of age or older. By using this Site or submitting any form, you represent and warrant that you are at least 18 years of age.

We do not knowingly collect information from or direct services to individuals under 18. If we learn that a person under 18 has submitted information to us, we will promptly delete it.

3. SMS Messaging Program — Description & Use Cases

By providing your mobile phone number on our contact or inquiry form and submitting it, you expressly consent to receive recurring automated SMS/text messages from Sheridan Manor Management LLC. Our SMS program is used exclusively for property management communications, including:

  • Responses to leasing inquiries and questions about available units

  • Application status updates and next steps

  • Appointment confirmations and reminders

  • Lease-related notifications and move-in coordination

  • Resident communications regarding the property or community

Message frequency will vary depending on the nature and status of your inquiry or tenancy. Consent to receive SMS messages is not required as a condition of applying for or renting a unit at Sheridan Manor.

4. How to Opt Out of SMS Messages

You may opt out of receiving SMS messages from Sheridan Manor at any time using any of the following methods:

  • Reply STOP to any text message you receive from us

  • Reply QUIT, CANCEL, END, or UNSUBSCRIBE — any of these keywords will also unsubscribe you

  • Contact us directly through our website contact form and request removal

After opting out, you will receive one final confirmation SMS acknowledging your unsubscribe request. No further messages will be sent to your number unless you voluntarily re-subscribe. To re-subscribe at any time, reply START or contact us through the Site.

For help or support, reply HELP to any message and we will respond with assistance information.

5. Message & Data Rate Disclosures

Message and data rates may apply. All SMS messages sent to or received from Sheridan Manor Management LLC may be subject to standard messaging and data charges determined by your mobile carrier and wireless service plan.

Sheridan Manor Management LLC is not responsible for any charges imposed by your mobile carrier for sending or receiving text messages. Please contact your mobile carrier if you have questions about your plan's messaging rates or data usage. Rates may vary by carrier, plan, and geographic location.

6. Carrier Liability Disclaimer

Sheridan Manor Management LLC's SMS messaging service is provided through third-party messaging platforms. Wireless carriers (including but not limited to AT&T, Verizon, T-Mobile, and others) are not liable for delayed or undelivered messages.

Message delivery is subject to the effective transmission of your mobile carrier's network. Sheridan Manor Management LLC does not guarantee that all messages will be delivered and is not responsible for any failure in message delivery caused by carrier outages, network congestion, device compatibility issues, or any other factor outside of our direct control. Carriers reserve the right to terminate the delivery of messages in their sole discretion.

7. No Sharing of SMS Opt-In Data

IMPORTANT: SMS opt-in information — including your mobile phone number and your consent to receive text messages — will NOT be shared, sold, rented, traded, or otherwise disclosed to any third party for marketing or promotional purposes. This data is used exclusively by Sheridan Manor Management LLC to communicate directly with you regarding your inquiry or tenancy.

No mobile opt-in data or consent collected through our SMS program will be shared with third parties, affiliates, or marketing partners under any circumstances.

8. Support Contact Information

If you need assistance with our SMS program, have questions about these Terms, or wish to exercise any of your rights, please contact us:

Sheridan Manor Management LLC
Website:
sheridanmanordetroit.com/contact

For SMS support, reply HELP to any text message you receive from us and we will respond with assistance information.

9. Privacy Policy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, protect, and handle your personal information, including SMS opt-in data.

Review our full Privacy Policy at: sheridanmanordetroit.com/privacy-policy

10. Acceptable Use of the Site

By using this Site, you agree that you will not:

  • Use the Site for any unlawful purpose or in violation of any applicable regulations

  • Submit false, misleading, or fraudulent information through any form on the Site

  • Attempt to gain unauthorized access to any portion of the Site or its related systems

  • Interfere with the proper functioning of the Site

11. Disclaimers & Limitation of Liability

The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Sheridan Manor Management LLC makes no warranty that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by applicable law, Sheridan Manor Management LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our SMS communications.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Wayne County, Michigan.

These Terms of Service were prepared to satisfy A2P 10DLC SMS compliance requirements.
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