Sheridan Manor Privacy Policy

Sheridan Manor Management LLC

Privacy Policy

Effective Date: May 6, 2026  |  Last Updated: May 6, 2026  |  sheridanmanordetroit.com

Sheridan Manor Management LLC ("Sheridan Manor," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at sheridanmanordetroit.com and submit inquiries through our contact form. This Privacy Policy explains how we collect, use, protect, and handle your personal information, including information collected in connection with SMS/text message communications.

1. What Information We Collect

When you submit the contact form on our website or otherwise communicate with us, we may collect the following categories of personal information:

  • Full name

  • Email address

  • Phone number (including mobile number if provided)

  • Message content and any details you voluntarily submit

  • IP address and browser/device information collected automatically through cookies and analytics tools

  • Any other information you choose to provide

We collect this information directly from you when you complete our contact form, contact us by phone or email, or interact with our website.

2. How Your Data Is Used

The information we collect is used solely for legitimate business purposes related to our residential property management operations, including:

  • Responding to your inquiries about available units or the application process

  • Sending you updates about your application, lease, or tenancy

  • Sending SMS/text message communications if you have provided your mobile number and consented to receive texts (see Section 3 below)

  • Improving the functionality and user experience of our website

  • Complying with applicable legal obligations

We do not use your personal information for automated decision-making, profiling, or any purpose unrelated to our residential property management services.

3. SMS/Text Message Communications — Opt-In Details

By providing your mobile phone number on our contact form and submitting it, you expressly consent to receive SMS text messages from Sheridan Manor Management LLC. These messages may include:

  • Responses to your leasing inquiries

  • Application status updates

  • Appointment reminders and follow-ups

  • Property and community notifications relevant to your tenancy

Message frequency will vary based on the nature of your inquiry. Standard message and data rates may apply depending on your mobile carrier and plan.

Consent to receive SMS messages is not a condition of applying for or renting a unit at Sheridan Manor. You may opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further SMS communications will be sent unless you re-subscribe. For help, reply HELP to any message or contact us using the information listed in Section 7.

4. No Sharing of SMS Opt-In Data

IMPORTANT: SMS opt-in information — including your mobile phone number and consent to receive text messages — will NOT be shared, sold, rented, traded, or otherwise disclosed to any third party for their own marketing or promotional purposes. This data is used exclusively by Sheridan Manor Management LLC to communicate directly with you regarding your inquiry or tenancy.

No mobile opt-in data or consent obtained through our SMS program will be shared with third parties, affiliates, or marketing partners under any circumstances.

5. Cookie & Tracking Information

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect aggregate analytical data. Types of cookies we may use include:

  • Essential cookies — required for the website to function properly

  • Analytics cookies — used to understand how visitors interact with our site (e.g., Google Analytics)

  • Preference cookies — used to remember your settings and preferences

You may control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies as described in this policy.

6. Data Security Practices

We take the security of your personal information seriously. Sheridan Manor Management LLC implements reasonable administrative, technical, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure HTTPS encryption on our website

  • Restricted access to personal data on a need-to-know basis

  • Use of reputable third-party platforms with their own security standards for data storage and communication

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices to protect your data.

7. Your Rights — Unsubscribe, Update & Data Requests

You have the following rights with respect to your personal information:

  • Opt out of SMS communications at any time by replying STOP to any text from us

  • Request that we update or correct inaccurate information we hold about you

  • Request deletion of your personal information, subject to any legal obligations we may have to retain certain records

  • Request a copy of the personal information we hold about you

To exercise any of these rights or update your contact preferences, please contact us using the information below. We will respond to your request within a reasonable timeframe.

8. Third-Party Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in limited circumstances, including:

  • With service providers who assist us in operating our website or business (e.g., website hosting, CRM platforms), subject to confidentiality agreements

  • When required by law, court order, or governmental authority

  • To protect the rights, safety, or property of Sheridan Manor, our residents, or the public

Any third-party service providers who receive your data are prohibited from using it for any purpose other than providing services to us.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on our website with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Sheridan Manor Management LLC
Website:
sheridanmanordetroit.com

For SMS opt-out support, reply STOP to any text message or contact us through our website contact form.

This Privacy Policy was prepared to satisfy A2P 10DLC SMS compliance requirements.
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